2+5 year extended 7 year warranty
The period of the warranty stated in Clause 19 of the standard terms and conditions is extended to 7 years to products nominated within the "extended warranty" register. To qualify for the extended warranty, the
Purchaser must:-
- register within 8 weeks of the purchase date;
- immediately print out proof of registration as confirmation;
- keep the original sales invoice showing the purchase date.
Registration and storage of proof of registration is the sole responsibility of the Purchaser. If the Purchaser cannot provide proof of registration and the purchase date, the extended warranty will not apply.
If any product is found to be defective it must be returned via the installer and supplier (electrical wholesaler).
The warranty does not apply in the following cases: -
- After inspection by hager quality control dept the device is found to have been installed in a manner which is contrary to AS/NZS 3000 wiring regulations and accepted practice within the industry at the time of installation.
- defect arising from materials supplied by the Purchaser or from a design requested by the Purchaser
- replacements or repairs resulting from normal wear of units and machinery, corrosive atmosphere, damage or injury caused by lack of care, insufficient inspection or maintenance or improper use of the goods
- failure attributable to fortuitous circumstances or "force majeure".
- The procedure for the return of goods has not been followed. Explanation of defect must be included when returning goods.
The warranty consists of repairing, modifying or replacing the parts or units ONLY recognised as defective within the shortest time at the Company's expense, exclusive of labour, transport and/or travelling expense. Subject to the above, the Company's liability and that of its resellers is wholly limited to the original cost of the product sold. Any unauthorised repairs or alterations to the equipment shall invalidate this warranty.
This warranty is in addition to any statutory warranty which a Purchaser cannot waive but all other warranties are waived by the Purchaser.